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Test BM 01 — Parrot Flower-Care Sensor: Service Design

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test BM 01_ Flower-Care Sensor Parrot: Service design



1. Case study plan

  * Selected plant: Ixora

    Reason for selection: it needs watering about 1–2 times per week on average and is sensitive to sunlight and temperature, so we judged that issues could appear if its natural hardiness were either too strong or too weak.


2. Journey map




3. Improvement points

Temperature-check location is not identifiable. (From the user's standpoint, is it better to not know which sensor is which? Should each sensor's position be fixed, or should there be only one? What about a stem-shaped form that lets you insert sensors at multiple locations?) 

Shared management

Offer a minimal version for plant care and an expansion pack for experts

Device != unique ID != app-registered device NO

Cannot distinguish individual devices in the device list

Device list != sync order != not simply by device-number or name

Difficulty changing the battery after installation in the pot (8 days / but it doesn't seem like a precise measurement; several days pass with no change)

No integrated page for comparing the status of multiple devices or plants

Data cannot be collected from a distance. 

Sync consistency is uneven and unstable. Battery drain is relatively high, and state variation is also relatively high.



4. Benchmarking points

Each device has a different firmware version, and these can later be updated individually over the air. (Though the UI for identifying updates is not clear.) (One more point: the ability to manage firmware per device means unique extra features can be added per device.)

If the firmware update is interrupted, reinstalling resumes from the middle.


 


This English version was translated by Claude.

친절한 찰쓰씨
Written by
친절한 찰쓰씨

Pleasant Charles — UI/UX researcher at AIT. Keeping notes on design, planning, and slow days here since 2010.

More on the author's page

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