The Ubiquitous UX
Pleasant Charles
Table of contents 0. A newcomer's restless ramblings.
1. What is UX? : knowledge reuse
(already defined UXcontent aboutcollection)
2. UX application process
: cases already used at professional UX firms
3. utilization process(1/2) : custom UX
4. utilization process(2/2) : after UX
[ user experience (UX) How can it help ]
before there was user experience there was frustrated users, misunderstood requirements, and wanted development effect..
> research!
customer : good question, what do i want?
contextual inquiry
: observing users carrying out tasks
in their own environment provides
a deeper understanding of underlying
and goals.
analyzing results across users can essential problems and that may be overlooked
when focusing on business or technical development.
interviews : the unreliability of certain self-report data means that researchers need to know
which data they should collect in interviews, and which they should collect
lising other Methods.
data analysis : usage metrics such as click path analysis reveal objective ( and often
unexpected) patterns across many users.
>> customers don't always know what they want.
research methods exist for collection objective user data and creating design requirements
prioritized based on frequency and importance. such research can support design-marking
and identify opportunities for market differentiation.
> design !
>> design is a process of solution exploration.
communication and consensus gathering. techniques have been developed to help make
the process easier and more effective - to creative the perfect solution that customer
didn't know they wanted.
modeling & skating : modeling user requirements support a shared understanding of
a problem space and provides a framework for future design reviews
and testing.
skating an interface allows designs to rapidly work through options
and innovate within the ltimately flexible medium of pen and paper.
style guides & standards : complying to user interface standards leverages exiting user
expectations and habits. as well as best practices within the user
experience community.
a style guide defined for each product or product group ensures
that the user experience created focused and consistent.
paper prototyping : rough sketches and wireframes can be taken to user and sketchers
to get early feedback onto e interface as a whole.
such testing can ensure the validity of the basic concept behind a design
before jumping into technical detail.
>> experience strategy.
desirability? play? ease of use? performance?
what non-functional requirement will ensure your product stand out?
> evaluation !
>> how do we know if software fulfills it's intended purpose?
how do we know when software meets user needs?
it's important to gather feedback once software it created.
' i have no idea what this thing does. but you know, all i really need is...'
usability testing : testing software with users allows quick resolution
of tricky design issues.
assumption made during development can be tested.
and the development team can forces on fixing real user problems.
holistic analysis : internal software review based on usability rule of thumb are a quick and
easy way to ensure a design meets basic usability needs.
agile - provide the most business value in the least amount of time.
ux - design exactly the right product <that people love the use>
… surely we can all get along.
>> check out the stage for more !
>> stay turned, there's so much more..
by_ UCD stencils by Todd Zazelenchuk & Elizabeth Boling.
Poster by Elizabeth for the agile 2008 UX stage
[ user experience design diagram ]
written language
english, spanish, mandarin, etc
graphic design
: shape, symbolism, line, color,
spacial composition, texture, dimension,
and other facets of visual rending.
sound music or spoken word (a.k.a voice over /v.o.) audio.
motion animation, change, motion, time, rhythm, calculus.
information design textual style, graphics, and composition for information structure,
meaning, relationship and user comprehension.
interface design graphic and information design elements utilized to indicate controls
for data manipulation.
interaction design task flow, system flow/behavior, and human comprehensibility of
controls provided by the user interface.
programming 'front-end' (client execute) or 'back-end' (server execute) code for
data input, processing, and retrieval.
the mind's eye does not naturally distinguish between individual elements that comprise an interactive system. parts of the interactive communications / software vernacular are not experienced separately by the user, but as a complete synthetic language which is apprehended and used as a unified whole.
user experience design is the art and science of integrating all of the various elements that comprise an interactive system so that
1) the user's needs, limitations, goals, desires. and expectations are served.
2) the publishing organization's objectives are served as a result od serving the user's (#1)
3) the whole is greater than the sum of is parts.
"sound is seldom used in contemporary web app's but is a multimedia element common to other types of web-based software, thus import to UX."
Author : Michael Cummings | uxdesign.com
copyright : creative commons - Attribution - Noncommercial 3.0 United States
