Design Dive — my INSIGHT 01

< About: SD _ attitude >

   0) The approach needs to be improved

       : 0.1) Computing → communication.

         0.2) Asking ALS patients to use a QWERTY keyboard and learn for three months? Can we really sell them on the need?

                → Ever tried operating a smart TV with its remote? This is an experience dozens of times worse than that.

                → Don't try to teach them. The moment your customer needs training, that interface is just a tool for yourself. Enough with the masturbation — stop it!

                → They say empathy is knowing the heart just by looking at the eyes. That's exactly what this is. We need the basic training and qualifications needed to satisfy (or at least carefully consider) these users.

         0.3) Development "for charity"? Knowledge-sharing?

                They are simply a different kind of new customer.

< About : UX _ UI >  

   1) Personalization 

       : pre-setup functionality (before full paralysis).

         1.1) Sensor check: introduce an initial setup process for the touch interface.

         1.2) Check communication type. 

         1.3) Set conversation content by time / place / conversation partner.

                → Don't offer too many choices from the start; provide categories that narrow through stages.

         1.4) Provide emotion categories.

   2) Consider the delivery method

         1.1) Exclude the QWERTY keyboard outright.

                → Even able-bodied people do typing drills the first time they use a 106-key keyboard!

                → An unavoidable interface? Apple's mouse and finger-gesture interfaces were not designed as services for the disabled.

         1.2) Think about new interfaces.

                → Offer a curated range of choices.

                    : Rather than operating within Windows OS, develop a new-UI APP.

                → QWERTY alternatives.

                → Consider expression via color, vibration, sound.

                → Pre-recorded audio.

< About : UX _ A/S >  

   3) Provide software like a typing-practice program.

< About : UX _ sustainable >  

   4) Collect customer-usability data

         : frequently-used words, emotions, delivery style, time to compose and feedback.

           → Auto-collect and quantify.

           → Expand service reach to other disabilities.

< About : Device >  

   5) Device state-change functionality before, during, and after product use.

          → Let the S/W control the H/W.

   6) Improve the sensor-recognition process.

          as-is) Recognize pupil motion within the PC screen. 

                   1.1) The area is too wide.

          to-be) Capture pupil motion within a grid-paper-style region.